TERMS & CONDITIONS

1. Introduction
Welcome to 360° Waterproofing Pvt Ltd (“we,” “us,” “our”). These Terms & Conditions govern your use of our website (360waterproofing.in) and the services we provide. By accessing our site or engaging our services, you agree to be bound by these terms.

2. Services
We offer waterproofing and specialized construction/coating solutions for residential, commercial, and industrial projects across India. Our services include—but are not limited to—basement waterproofing, roof sealing, terrace and balcony protection, swimming pool waterproofing, specialized industrial surface treatments, and heritage structure conservation.

3. Use of Website

  • The website’s content is for general informational purposes only.
  • We strive for accuracy but make no warranties regarding completeness, reliability, or suitability.
  • Your use of the site is at your own risk.

4. Intellectual Property
All content on the website—including logos, text, images, designs, and trademarks—is owned or licensed by us and protected under applicable intellectual property laws. Unauthorized use or reproduction is prohibited.

5. Appointments, Quotes & Agreements

  • All service requests and quotations are subject to site inspection and evaluation.
  • A formal agreement or purchase order will reflect mutually agreed-upon scope, timelines, and pricing.
  • Quotes remain valid for a defined period (e.g., 30 days) unless otherwise stated.

6. Pricing & Payment

  • Service charges are as specified in the quotation or contract. Unless agreed otherwise, they exclude applicable taxes such as GST.
  • Payments are due as per agreed milestones: e.g., advance upon booking, provisional payment during the project, and final settlement upon completion.

7. Cancellation & Rescheduling

  • Any changes or cancellations must be communicated in writing.
  • Depending on notice period, a cancellation or rescheduling fee may apply to cover preparatory costs.

8. Liability & Indemnity

  • While we deliver services with high standards, we aren’t liable for incidental or consequential damages arising from service execution or website use.
  • You agree to indemnify and hold us harmless from any third-party claims arising out of your use of our services.

9. Confidential Information
Both parties agree to preserve confidentiality of sensitive exchanges—such as project plans, pricing, or client data—shared during collaboration.

10. Dispute Resolution & Governing Law

  • Any disputes will be resolved through arbitration under the rules of the Arbitration and Conciliation Act, 1996, with venue in Mumbai, India.
  • Indian law will govern these Terms & Conditions.

11. Modification of Terms
We may update these Terms at our discretion. The current version will always be posted on our website. Continued use indicates acceptance of changes.

12. Contact Information
For any queries or notices, contact us at:

360° Waterproofing Pvt Ltd
Head Office: Malad East, Mumbai, Maharashtra, India – 400097
Email: sales@360waterproofing.in
Phone: +91 9869 545696